Like anything in life, chances are you might face some issues with your Aadhar and might want to lodge an Aadhar Card Complaint. It might be a delay in getting it, needing to get it corrected or something else. While there is an entire Self-Help portal to resolve these issues on your own, there are chances that things get stuck somewhere and grievance redressal is the only option.
But should you file a complaint for everything? Certainly not. There are certain issues wherein you can use the Aadhar Kiosk for help. In other cases there are situations wherein you will need to lodge a complain.
Click Here for the Aadhar Card Kiosk – Complete Self Help Portal and How to Use it for Common Aadhar Card related issues / queries.
If the above link did not help or solve your query, then head over here for Aadhar Card Complaints and know how to resolve them.
Aadhar Card Complaint – How to Get Solutions to Your Aadhar Card Issues:
The UIDAI Grievance Centre caters to the concerns and issues that residents may have in the process of enrolment, authentication, identity frauds and so on. In order to contact the Grievance Centre:
- the person must be Indian Residents, who have applied for Aadhar
- they must have Enrolment number – This number is given in the printed acknowledgement form.
Also, firstly, let us understand that Aadhar Card Complaints, need not necessarily be an actual complaint about something – but it also includes queries and issues you might face related to Aadhar.
The UIDAI has set up a Contact Centre that serves as a single point of contact for the organization. The existing channels of communications are:
- Voice (Toll-free helpline number) – 1800-300-1947
- Email – email@example.com
- File a complaint through the Grievance Centre link – https://resident.uidai.net.in/file-complaint and fill in the details to lodge a complaint.
Reasons or Situations for Aadhar Card Complaint and Possible Solutions:
People tend to face many problems pertaining to Aadhar registration, receival/ reissue of Aadhar number.
Aadhaar Card Complaint fall broadly into the following categories as below:
1. Aadhar Card not received by individuals / delivered to incorrect recipients:
If a resident does not get Aadhar letter he/she should contact UIDAI Contact Centre with his/her Enrolment number. Alternatively, residents can check Aadhar status through the below link:
You can check the Simple Process to Check your Aadhar Application Status in 7 minutes – Click Here
2. Registered for Aadhar but not received receipt for the same / Lost enrollment ID and not able to get Aadhar number:
Step 1: The resident must send the information (all as given at the time of enrolment) in the following template by email to the UIDAI Helpdesk at firstname.lastname@example.org
|Year of birth:||Gender:||Mobile number:|
Step2: The resident must use the Enrolment ID sent by the Helpdesk to download e-Aadhar by clicking ‘Get e-Aadhar’ icon. The following is the link to the mentioned page:
Enrolment slip number with date time stamp, name, pin code and mobile number must be entered. Then, a one-time password will be sent to the mobile number which must be entered to download the e-Aadhar. A printout of the same can be used by residents.
3. Aadhar Card Lost:
Residents can contact the Contact Centre (through phone / letter / email) with the enrolment number and make a request for sending a second letter communicating Aadhar. This may be a paid service. In case Aadhar has been used to avail a service or benefit, the resident can contact the agency that offers the same, to obtain Aadhar.
However to avoid the above process you can simply – check the very simple process shared in the link below.
Click Here to Follow a Simple Process of getting Aadhar Card if Lost
4. Spelling mistakes / Demographic error in Aadhar Card:
During enrolment, when data is entered, residents are expected to check the details and point out errors, if any, at this stage. Prior to finalization and printing of the Enrolment Acknowledgment, one more chance is provided to make corrections. When both the opportunities are missed, the demographic correction may be carried out by visiting the Enrolment Centre within 48 hours of time of enrolment carrying the relevant documents and enrolment slip.
You can apply for Aadhar Card Corrections very easily – Click Here to do it right now
5. Resident gets rejected by UIDAI / Delay in Receiving Aadhar Number:
Not all enrolled citizens will get Aadhar numbers; their enrolment can get rejected due to various reasons.
In such cases, the reason for rejection and steps to be taken post rejection will be communicated to the resident.
Also, based on individual cases, Aadhar Card may:
- Be under processing, or
- Have got generated and may be under transit, or
- Has been rejected
However, it takes certain amount of processing time from the date of enrolment before the Aadhar Card or UID gets generated. This time varies from location to location and can be, in the worst case, up to 8 weeks from the date of enrolment – It is generally faster than this most of the time.
Role of the Registrar / Enrolment Agency in Aadhar Card Complaint:
The Rregistrar / Enrolment Agency plays a vital role in providing grievance resolution for an individuals Aadhar Card Complaint.
The registrar can place a team to quickly address any matters requiring resolution that cannot be solved by self-help portal. However, the same may be conveyed to the UIDAI Contact Centre.
Those queries/ grievances that require Registrar/Enrolment Agency’s support will be transferred to the Registrar appointed Nodal Officer through a web portal.
Hope we have been able to give you answers for your queries related to Aadhar Card Complaint and now you know what to do in order to get solutions to the issues.
Do explore the site further for more resources on Aadhar Card.